Data Protection & Privacy

777gg Privacy Policy

Your personal information is very important to us. Read this policy to learn in detail how we collect, use, and keep your information secure.

777gg ("we", "us", or "platform") operates a trusted online casino and betting platform for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect about you when you visit our website 777gg.bar and use our services, how that information is used, and how we keep it secure.

By using our services, you are considered to have agreed to the terms of this Policy. We ask that you read this Policy carefully. If you disagree with any part of it, please refrain from using our services.

This Policy was most recently updated and may change at any time. In the event of changes, we will publish updates on this page.

1

What Information We Collect

1.1 Information You Provide

When you open an account on 777gg or use our services, we may collect the following information:

  • Full name and date of birth (for age verification — persons under 21 are not permitted to use our services)
  • Email address and mobile number
  • National ID card or passport details (where identity verification is required)
  • Financial transaction information — bKash, Nagad, Rocket, Upay account numbers
  • Records of your communications with our support team

1.2 Automatically Collected Information

When you use our platform, certain information may be collected automatically:

  • IP address and device type
  • Browser type and version
  • Date, time, and page history of visits
  • Connection type and operating system
  • Usage patterns collected through cookies and similar tracking technologies

1.3 Transaction-Related Information

We store information about your deposits and withdrawals, including amounts, dates, methods, and associated reference numbers. This information is kept to ensure the security of financial transactions and to facilitate auditing where required.

2

Purpose of Information Use

2.1 Service Delivery and Operations

We primarily use your information for the following purposes:

  • To create and manage your account
  • To process financial transactions, including deposits and withdrawals
  • To activate bonuses and promotional offers
  • To maintain gaming history and account balance
  • To provide customer support

2.2 Security and Fraud Prevention

We use your information to ensure the security of your account and our platform. This includes detecting unusual transactions, preventing identity fraud, and blocking prohibited activities such as creating multiple accounts. 777gg uses SSL encryption and modern security technologies to keep your data secure.

2.3 Responsible Gaming

We monitor your gaming patterns to ensure responsible gaming. If we notice unusual or risky behavior, we may contact you and provide the necessary support.

2.4 Communication and Marketing

With your consent, we may contact you for the following purposes:

  • To send important account-related notifications
  • To inform you about new bonuses and promotions
  • To notify you of platform changes or updates
  • To send security alerts and verification messages

You can stop marketing communications at any time by contacting us.

3

Information Sharing and Disclosure

Important: 777gg never sells your personal information or provides it to third parties for commercial purposes.

3.1 Service Provider Partners

To operate our services, we work with certain trusted third parties, such as payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, etc.). Only the information necessary for service delivery is shared with these partners, and they are bound by strict confidentiality agreements.

3.2 Legal Obligations

In the following circumstances, we may be legally required to disclose information:

  • In response to a court order or a lawful request from a law enforcement authority
  • To comply with anti-money laundering (AML) and counter-terrorism financing regulations
  • To assist in the investigation of fraud or illegal activities
  • To protect the rights and safety of ourselves or other users

3.3 Business Transfers

If 777gg undergoes a merger, acquisition, or asset sale, your information may be part of that process. In such a case, we will notify you in advance and your information will remain protected in a manner consistent with this Policy.

4

Cookies & Tracking Technologies

4.1 What Cookies Are and Why They Are Used

Cookies are small text files stored on your device. 777gg uses cookies for the following purposes:

  • Essential cookies: To maintain login sessions and ensure the basic functionality of the platform
  • Functional cookies: To remember your preferences and settings (such as language selection)
  • Analytics cookies: To analyze user behavior and improve the platform
  • Security cookies: To detect and prevent fraudulent activity

4.2 Cookie Controls

You can control cookies through your browser settings. Keep in mind that disabling essential cookies may cause some platform features to not work properly. Continuing to use our site is considered consent to the use of essential cookies.

5

Data Retention and Security

5.1 Data Retention Period

We retain your personal information for as long as your account is active and for as long as it is needed to provide services. Even after an account is closed, we may retain certain information for a specified period, such as:

  • Financial transaction records — in accordance with applicable legal requirements
  • Information required for fraud or dispute investigations
  • Information retained in accordance with regulatory authority guidelines

5.2 Security Measures

777gg uses industry-standard technologies to ensure the security of your information:

  • SSL encryption: All data transfers occur through encrypted connections
  • Secure servers: Your information is stored in secure data centers
  • Access controls: Only authorized personnel can access the information they need
  • Regular audits: Security measures are regularly reviewed and improved
  • Two-factor authentication: The option to add an extra layer of protection to your account

However, transmitting information over the internet is not completely secure. We make every effort, but a 100% security guarantee is not possible.

6

Your Rights

6.1 Right to Access and Correct Information

You have the following rights:

  • Right of access: The right to know what information we hold about you
  • Right to rectification: The right to request correction of inaccurate or incomplete information
  • Right to erasure: The right to request deletion of your information in certain circumstances
  • Right to restriction of processing: The right to request that information processing be limited in certain cases
  • Right to withdraw: The right to withdraw consent given for marketing communications

6.2 How to Exercise Your Rights

To exercise any of your rights, contact us directly. We will process your request within a reasonable time. Keep in mind that we may have a legal or regulatory obligation to retain certain information.

7

Protection of Children and Minors

777gg strictly does not provide services to persons under the age of 21. We do not intentionally collect any personal information from minors. If we learn that a person has opened an account by concealing their age, we will immediately close that account and delete the associated information. If a parent or guardian believes their child has registered on our platform, please notify our support team.

8

Third-Party Sites & Links

Our platform may sometimes contain links to third-party websites (such as informational pages from game providers). These websites are governed by their own privacy policies, and 777gg is not responsible for those policies. It is recommended that you read their privacy policies before visiting these sites.

9

Policy Changes

We may update this Privacy Policy from time to time. If any significant changes are made, we will publish an update on this page and, where applicable, notify you by email. Continued use of 777gg after a policy change indicates that you have agreed to the updated policy. It is therefore recommended that you check this page regularly.

10

Contact Us

If you have any questions about this Privacy Policy or any requests regarding your information, please contact our support team. The 777gg support team is available 24/7.

Contact Us by Email

[email protected] — support is available in both Bengali and English

Live Chat Support

Get instant help directly on our platform through live chat. The chat service is available 24 hours a day, 7 days a week.

Responsible Gaming

If you have concerns about privacy or responsible gaming, please visit our Responsible Gaming page.